Standard ground shipping is free for anywhere in the continental US. Items will ship within 1-2 business days and you will be emailed a tracking number. For faster shipping times, please contact us at firstname.lastname@example.org.
We have multiple warehouses across the US that our items ship from. They may be coming from Minnesota, California, North Carolina, or other states. If there are options, we will ship from the location closest to the recipient.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We will send you a refund upon receiving your returned item.
We don't do returns on personalized gifts unless we made a mistake, in which case, we will refund you or send you a new item free of charge. If we've made a mistake, please send us the information from your order and a photo of the product.